Legal
Privacy Policy
Last updated: June 8, 2026
GetCollabs ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have when you use our website at getcollabs.co and the GetCollabs mobile application.
Information we collect
Information you provide
- Account details: name, email address, password, and profile photo
- Creator or brand profile data: bio, niche, social media links, portfolio samples, and rates
- Collaboration data: campaign applications, briefs, deliverables, and in-app messages
- Payment and payout information processed through our payment partners
- Support requests and correspondence with our team
Information collected automatically
- Device information: device type, operating system, and app version
- Usage data: pages viewed, features used, and interaction logs
- IP address and general location (country/region level)
- Cookies and similar technologies on our website (see below)
How we use your information
- Create and manage your account
- Match creators with brands and facilitate collaborations
- Process payments, payouts, and transaction records
- Verify identities and maintain platform safety
- Send service updates, security alerts, and collaboration notifications
- Improve our products, fix bugs, and analyze usage trends
- Comply with legal obligations and enforce our policies
How we share information
We do not sell your personal information. We may share data with:
- Other users — profile and portfolio information visible to facilitate collaborations
- Service providers — payment processors, hosting, analytics, and customer support tools under contract
- Legal authorities — when required by law or to protect rights and safety
- Business transfers — in connection with a merger, acquisition, or asset sale, with notice where required
Cookies and tracking
Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data retention
We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we will delete or anonymize your data within a reasonable period, except where retention is required by law.
Data security
We implement technical and organizational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing is consent-based
To exercise these rights, email partners@getcollabs.co. We may need to verify your identity before processing requests.
Children's privacy
GetCollabs is not intended for users under 18. We do not knowingly collect personal information from children. If you believe a minor has created an account, contact us and we will take appropriate action.
International users
Your information may be processed in countries other than your own. By using GetCollabs, you consent to the transfer of your information to facilities and service providers worldwide, subject to applicable data protection laws.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Continued use of GetCollabs after changes constitutes acceptance of the updated policy.
Related policies
See also our Terms of Service, Disclaimer, and Content Removal pages.
Contact
Privacy questions or requests: partners@getcollabs.co